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Customer Service Representative

Telegraph Herald, Dubuque, IA

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This is a flex full-time position (FFT/32 hours per week) working Monday through Friday (10:00 am - 5:00 pm) with a Sunday rotation (5:00 am - 11:30 am).  Our CSR’s are the "friendly voices" our customers first encounter.  Customer focus, dedication and a proactive attitude are necessary to be successful and build loyalty. 

Day-to-day responsibilities include serving our customers in person, online, by phone and through mobile devices.  Familiarity with Microsoft Office software and Windows 10; above average written and oral communication skills; two years’ experience with customer satisfaction is required. High school diploma or equivalent necessary.

Consider joining our dedicated team of employee-owners in a well-known, respected and community-minded organization.  A full benefits package is available and includes insurance, retirement, employee ownership and paid time off.

Learn more about us at wcinet.com and telegraphherald.com

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Job Details

Req Num --
ID 536251
Dubuque, IA
Positions 1
Pay --
Clerical/Office Administration
Customer Service
First Shift
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement

Preferred Candidates

Years of Experience 1-2 Years
Education High School/GED

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